Privacy Policy

Last updated 17 October 2026

NiceFound is a hiring platform that connects job seekers with employers. This policy explains what personal information we collect, why, who it is shared with, and the choices you have. It applies to the NiceFound website and installable web app.

1. Information we collect

What we hold depends on how you use NiceFound.

• Account details: name, email address, phone number and a hashed password, or the identifier returned by Google, Microsoft or LinkedIn if you sign in with them.
• Candidate profile: work history, education, skills, career preferences, expected pay, location, profile photo, résumés you upload or build, and an optional public profile page.
• Documents and ID numbers you choose to share when an employer asks for them in a chat, such as PAN, Aadhaar or UAN, payslips, bank statements, and offer or experience letters.
• Applications and activity: jobs you apply to, save or are invited to, assessments and coding assignments, interview scheduling, and messages exchanged with employers.
• Employer details: company information, team members you invite, job posts, notes and stage changes on candidates, and billing details and invoices.
• Technical data: IP address, browser and device type, and request logs used to keep the service secure and to diagnose faults. Request logs are kept for 7 days by default; an administrator can change this period.

2. How we use it

• To run your account, show you jobs, and let employers receive and manage your applications.
• To match candidates and jobs: we compute match scores and recommendations from profile and job data.
• To send emails and notifications about your account, applications, interviews, billing and, where you have enabled them, job alerts.
• To keep the platform safe: authentication, rate limiting, abuse prevention and scanning uploaded files for malware.
• To improve the product and to meet legal obligations such as tax and accounting records.

3. Automated processing and AI

Some features use AI services, for example reading a résumé to pre-fill your profile or suggesting wording for a summary or job post. Only the content needed for the feature is sent. Match scores are a ranking aid for employers and candidates; employers, not NiceFound, make hiring decisions. AI output can be wrong, so please review it before you use it.

4. Who can see your information

• Employers you apply to see your application and the profile fields allowed by your visibility settings.
• Unless you turn it off in Settings, your profile and current résumé can also be found and viewed by employers with an active NiceFound plan who search for candidates. Expected pay is never shown on a public profile.
• A document you share in a chat is visible to that employer and to its team members who can open the conversation. You choose whether they can only view it or also download it, and for how long, and you can revoke a file share from the chat. An ID number you type in is shown to the employer in full and in the chat with all but the last four digits hidden.
• A public profile page is visible to anyone, including search engines, only if you publish it. You can unpublish it at any time.
• Candidates see an employer's company profile and job posts. Team members of an employer see what their role permits.
• We do not sell personal information.

5. Service providers

We use trusted providers to operate NiceFound. They process data only on our behalf and for these purposes:

• Hosting and file storage (a cloud server provider and Amazon S3 for uploaded files).
• Email delivery for account and notification emails.
• Razorpay for payments. Card and bank details are entered with Razorpay.
• Google, Microsoft and LinkedIn for optional sign-in, and Google or Microsoft calendar connections that an employer chooses to set up for interviews.
• Google (Gemini) for AI features such as reading a résumé or suggesting text. The text needed for the feature is sent to Google.
• Google for web fonts. Loading fonts shares your IP address with Google.
• Google Analytics, only if you allow analytics cookies, to understand which pages are used and how the site performs.
• Your browser's push service, if you turn on browser notifications.
• Malware scanning of uploaded files. The check that a profile photo shows a face runs on our own servers.

6. Cookies and local storage

NiceFound sets a first-party sign-in cookie. It is HttpOnly, is marked Secure on the live site, and expires after one day. It is needed to keep you signed in. Employer team members who belong to more than one organisation also get a cookie that remembers which one is active. We keep small preferences in your browser storage, such as a remembered filter, a draft, or your cookie choice.

Google Analytics loads only if you choose "Allow analytics" in the cookie notice. It then sets its own cookies (such as _ga) and receives page-view and device, browser and approximate location data. App-reported page views omit query strings. You can change your choice at any time with "Cookie settings" at the bottom of this page. We do not show advertising on NiceFound.

7. Emails

Account, security, billing and application emails are part of the service. Job alerts and similar emails can be turned off in Settings or with the unsubscribe link in each one. Some emails to employers record whether a link in them was clicked. Invitations that an employer sends through NiceFound to someone without an account contain a small image that tells the employer whether the email was opened, if the mail program loads images.

8. How long we keep data

• Account and profile data is kept while your account is active.
• When an employer archives a candidate in their pipeline, the record is scheduled for purge after 30 days. Older records may have a different retention period.
• Request logs are kept for 7 days by default; an administrator can change this period.
• Account deletion is handled on request (see below); there is not yet a self-service delete button. When we act on a request we delete or anonymise your personal data, except records we must keep by law, such as invoices.

9. Your choices and rights

You can edit your profile, change who can see it, and turn job alerts and other emails off from your settings or the unsubscribe link in an email. You can ask us to give you a copy of your data, correct it, or delete your account and data by writing to support@nicefound.com. We will reply within the time the law requires. Depending on where you live you may also have the right to object to or restrict some processing, and to complain to your local data protection authority.

10. Security

We use encrypted connections, hashed passwords, access controls, and scanning of uploaded files. No system is completely secure, so please use a strong, unique password and tell us straight away if you suspect your account has been accessed by someone else.

11. International use

NiceFound is used by people in many countries. Your information may be processed on servers or by providers located outside your country.

12. Children

NiceFound is not intended for anyone under 16, and we do not knowingly collect their information. If you believe a child has given us information, contact us and we will delete it.

13. Changes to this policy

If we make a material change we will update the date above and, where appropriate, notify you by email or in the product.

14. Contact

Questions or requests about privacy: support@nicefound.com.

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